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HP's first 13.3-inch Pavilion vs. the competition
Wed, 01 Oct 2008 12:34:18 -0700
HP is shipping its first laptop with a 13.3-inch widescreen display. The HP Pavilion dv3500t series is already available on HP's site starting at $1,000, and a slightly higher-end configuration, the dv3520nr, is available for pre-order at Best Buy for $1,200. Other sites have reported that this model will be...
A new mystery: What's Microsoft got up its Office Live sleeve?
Wed, 01 Oct 2008 12:22:06 -0700
It sounds like Microsoft has yet another Professional Developers Conference PDC announcement percolating -- beyond the Windows 7, Oslo, cloud OS (Red Dog/Zurich) and Mesh Platform stuff about which the company already has been dropping hints. by Mary Jo Foley
Google talks efficient data centers
Wed, 01 Oct 2008 12:18:32 -0700
Google is known as a search titan, but its real business is running data centers. On Wednesday, Google handed out a few key tips as it touted its data center efficiency and sustainability efforts. In a blog post, Google's senior vice president of operations Urs Hölzle outlined...
Apple strikes back against Psystar, asks for counterclaim to be dismissed
Wed, 01 Oct 2008 12:17:23 -0700
Apple has hit back against claims made by Mac-clone maker Psystar that the company is operating in violation of the Sherman Antitrust Act and the Clayton Antitrust Act and will be asking the U.S. District Court judge to dismiss to dismiss the counterclaim. by Adrian Kingsley-Hughes
Microsoft HealthVault offers the nickel tour
Wed, 01 Oct 2008 12:08:55 -0700
Nolan insists that "third party applications" will be what get HealthVault over the top, and it's in making those available that he hopes the system will prove its value. by Dana Blankenhorn
Student Technology Day: "Windows Cloud" revealed
Wed, 01 Oct 2008 11:47:18 -0700
Steve Ballmer was next door in the Queen Elizabeth Hall talking to the TechNet/TechEd people about Office Live, and mentioning that there would be a major announcement at the PDC on the 27th October. Once he finished there, he popped next door and told us a similar thing. ...

 

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AI-Reply.Com - Offer help desk, referral tracking and customer support systems.
Meta Description: [ AI-Reply provides comprehensive help desk, referral tracking and product management systems that are user-friendly and affordable. ]

Applied Innovation Management - Provides a suite of Web-based software including a help desk, asset management, bug tracking, and sales contact management systems.
Meta Description: [ Web-Based Help Desk Software, Asset Management Software, Change Management Software, Bug Tracking Software ans Sales Force Automation Solutions. Enterprise features at affordable prices. Contact us for a free demonstration. ]

AskIt Systems - Offers an outsourced, Web-based customer service system that learns from the customer's questions.
Meta Description: [ AskIt Systems - Question-answering software. AskIt's self-help, knowledge base technology is an important part of any eLearning, eCRM and Partner Relationship Management system. AskIt automatically answers redundant questions asked by customers, employees, partners and vendors - 24/7, without l... ]

AthenaRMS - Features include request management, trouble ticket management, Web-form and email handling, and multi-database support.
Meta Description: [ AthenaRMS request management system. As simple or sophisticated as you want it to be. Solving your business problems today. ]

Avensoft - Web-based multi-functional help desk software.
Meta Description: [ Web based help desk, customer service, bug tracking, defect tracking and web store software by Avensoft ]

Bankoi HelpDesk Software - A fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests.
Meta Description: [ Bankoi Helpdesk Software is a fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests ]

Big Web Desk - Completely Web-based help desk, ticketing service, and request management software.
Meta Description: [ Help Desk Software - bigWebDesk, Completely web based help desk software by bigWebApps ]

Business Resources Online - Background, and information about help desk software.
Meta Description: [ Help Desk Software. Features and information for the SiteHelpDesk helpdesk software suite. ]

CDN Systems - Web-based help desk software with Microsoft Access and MS SQL integration.

Cerberus Helpdesk - Browser-based email management and trouble ticket system.

CoreDesk - Provides an internet based open source help desk software in a hosted and managed environment.
Meta Description: [ Business Opportunities in South Africa ]

CRMdesk - Automates online customer support and knowledge base creation through the Internet.
Meta Description: [ Web-based HelpDesk software and customer support solution. Friendly Internet help desk solution to manage your help desk database, track customer requests, generate activity reports and build a knowledge base. ]

Cynergy - Software for web based active/ trouble ticket tracking, service desk contact manager system, application server and customer service software hosting.
Meta Description: [ Help Desk software- Free application Demo on web based help desk support software, IT customer service and support solution with contact manager, trouble ticket and asset management software. ]

500 Delta Scripts - Web-based PHP and MySQL support ticket system.

DeskPRO.com - An integrated script to manage customer sales and support. Uses a MySQL database-backend and has flexible implementation.

E-Business Application Suite - Use open source technology and provide online business applications, which include: Customer Support, Help Desk, Project Management, Sales Automation, CRM Marketing Automation, Invoice/Billing.
Meta Description: [ EBSuite.com on-demand CRM Application. FREE 30-Day Trial. CRM starts at $15/month. EBSuite.com delivers the most affordable hosted CRM solutions for enterprise and small business companies. EBSuite.com offers online on-demand contact management, sales automation (SFA, SA), customer support - ... ]

e11 - Provides online customer support solutions with email support, asset management, and trouble ticket.
Meta Description: [ Help Desk Software Customer Support Software- Customizable web based helpdesk software. Available in installable, on demand & leased versions of help desk software. ]

Eden Corporation - Features general help desk, project management, asset management, issue tracking, sales management, and IT project and resource management.
Meta Description: [ Help desk software, Lotus Domino and J2EE IT Service Management software - Eden is a leading designer of software applications for IT Help Desks, IT operations support, IT Service Management. ]

Expinion.Net - Includes ASP source code, free FTP install, manuals, support, and future upgrades. Uses MS SQL or Access.
Meta Description: [ Expinion Help Desk - Web-based customer support and knowledgebase software., Developing easy to use and powerful software for your web site. ]

Ezyhelpdesk - A fully featured online help desk system comprising descrete sections for the clients, staff and administrator.

Fenestra AnswerDesk - Offers web-based automated support solutions for IT management, customer care and call centres.
Meta Description: [ helpdesk software- database integration, customer care, software support- from Fenestra, based in London, UK. Help desk Software- automated solutions for: It management,customer care and call centres. ]

Ferrysoft Limited - Features automatic user alerts, optional case submission by e-mail and web services integration. Free for the single user, standard edition.
Meta Description: [ Ferrysoft Limited provides integrated help desk software for the 21st century. ]

FootPrints Web-based Help Desk - FootPrints Helpdesk provides web-based problem resolution software that includes call center management, knowledge bases, support task automation, and self-help options.
Meta Description: [ FootPrints Helpdesk: problem resolution, web-based, call tracking, helpdesk, problem solving software solution. The FootPrints Software System combines the advantages of the Internet or Intranet, World-Wide Web and Email to deliver the benefits of an on-line helpdesk to the desktop of any ... ]

Freedom Communications - Supports capturing, tracking, and graphical reporting. Also provides brandable customer portals for automated request entry and self-help.
Meta Description: [ If you relate to any of these, don't follow this link. My budget has no limit. I am a database programmer and addicted to tylenol. I really don't like my staff and welcome the oppportunity to send them away on training. ]

GroupSoft Systems - Browser based help desk application including call tracking, asset tracking, knowledge base, project management and full support for Notes.

Help Desk Assistant - A web-based application that allows to track support issues via a Microsoft web server.
Meta Description: [ HELP DESK ASSISTANT is a web-based application that allows you to track support issues on-line. For : Microsoft Web Servers Running Windows NT/2000/XP ]

404 Help Desk Suite - Provides a web based customer service solution for a website to manage support requests and to publish self service knowledge bases.
Meta Description: [ Help Desk Software Suite – Help Desk LLC – offers Help Desk Solutions, Help Desk Application, Help Desk Tracking Software, Knowledge management solutions, Self Service Help Desk & other Customer Service and Support Software, Contact + 1-415-462 1800. ]

HelpCORE - Enterprise class open source helpdesk and servicedesk software.
Meta Description: [ we are a software company specialized in helpdesk software. Currently our flagship product is HelpCORE, a web-based suite for help- and service desks. We also provide consultancy services for your help and service desk. ]

HelpDesk Connect - Features include problem tracking, auto escalation, FAQ builder and embedded customer database.
Meta Description: [ Web based help desk software. Single interface to manage all incoming customer service requests from email, web forms, phone, fax and snail mail. Free trial. ]

HelpDesk Pro - Features CGI source code, auto SMS messaging alerts, multi-platform compatibility, database management, automated call queue.
Meta Description: [ HelpDesk Software, 'HelpDesk Pro' - the intuitive web-based help desk software solution to assist organizations of any size manage their client support. ]

HelpDesk System - Help desk specifically for recording and monitoring requests for repairs or other works at properties.
Meta Description: [ Helpdesk system for recording and monitoring requests for repairs and an extensive weekly diary planner system. Can be installed on any type of web server or PC and any browser used for access. ]

HelpLine Incident Management - A customizable help desk for support personnel and customers (both internal and external). Includes SLA management and bespoke notification.
Meta Description: [ Comprehensive, enterprise-wide help desk and customer support software, flexible for your individual requirements ]

HelpSTAR Software - Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments.
Meta Description: [ Description ]

Hostedware - Affordable web-based help desk application and database.
Meta Description: [ Web based Help Desk software and call center solutions. Friendly Internet help desk solution to manage your help desk database, track help desk requests, generate call center activity reports and build a knowledge base. ]

Incident Monitor - Advanced helpdesk software which integrates conventional phone service with a fully enabled web service with wireless support, skills based routed environment, inbound email routing and service level management.
Meta Description: [ Software solution for support, bug tracking, email management and service level management. Monitor 24-7 Inc. specializes in ITIL helpdesk support applications. ]

Indy Help Desk - Provides web based software written in ASP. Also provides custom service and support for small to medium sized businesses in the Indianapolis area.
Meta Description: [ IndyHelpDesk provides custom service and support for small to medium sized businesses in the Indianapolis area. ]

Infra Corporation - Help desk and change management (web-enabled) software used by government and corporations around the world.
Meta Description: [ Web based, ITIL certified Service Management software for automating business processes across global enterprises ]

inTouch Web Desk - A free online web desk and trouble ticketing System, with a buildable Knowledge Base and multi language support.
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iQHelpDesk - A browser based help desk and asset management set, with optional customization offered.
Meta Description: [ IT Compliance, IT Governance, Change management, Software usage monitoring, end-user support, systems monitoring, systems performance, network performance, service level management, systems management, network management, PC inventory, hardware inventory, ]

ISIS Helpdesk - Web based job tracking and asset management software.
Meta Description: [ Creative Internet Solutions, Web Development, Software Development, ISIS Helpdesk ]

IssueTrack - Help desk and issue tracking software with knowledge base, email notification and escalation functionality.
Meta Description: [ Help Desk Software by the leading help desk software provider, IssueTrak. ]

Kayako Web Solutions - Browser-based help desk software with large spectrum of features, including support ticketing, knowledge base, and trouble-shooter.

KnT Solutions, Inc. - Developers of e-zHelpDesk, which offers customer management, case escalation, bug tracking and knowledgebase functionality.
Meta Description: [ Fast, scalable, reliable, customizable and affordable Web-based Help Desk. ]

404 LansUnlimited HelpDesk - Web-based helpdesk with trouble ticket generation, performance tracking, email notification to both client and helpdesk managers. Provides online demo.
Meta Description: [ helpdesk, help desk, download helpdesk, download and run, full demo, download web applications, complete web applications to download ]

Liberum Help Desk - Free, web based help desk software written in ASP. Offers email notification and reporting features.
Meta Description: [ Liberum is free, web-based help desk software. ]

LiveTime Software - Provides real-time management reporting and problem resolution.
Meta Description: [ Help Desk Software, Web Based Helpdesk, ITIL, Java and J2EE Service Management and Support Software ]

Modern Thinking Inc - Offer an application for tracking and managing both customer support issues and internal work items.

OmniWorks Webdesk - An industry standard internal and external helpdesk written in ASP and customised for the Internet.
Meta Description: [ Web OmniWorks (WOW) provides businesses and corporate establishments with a comprehensive and all-inclusive solution to their Technology initiatives. ]

osTicket Open Source Project - A simple and lightweight support ticket program designed to be easy to install and setup. It is also completely free.
Meta Description: [ Open source support ticket system written in PHP and supports email piping. Free to download and to use. ]

OTRS - An Open source Ticket Request System with various features to manage customer telephone calls and e-mails.
Meta Description: [ The homepage of the OTRS Project (email management - helpdesk - trouble ticket system). Recieve 5.000 e-mails a day and still be able to handle them ... ]

Parature - Provides Web-based software for online customer service, help desk and customer relationship management.
Meta Description: [ Help Desk Software Solution, Customer Service & Support Software - Parature offers customizable web-based help desk & support software products for customer relationship and service management. ]

PerlDesk - Perl Web-based help desk and knowledge base solutions for small and mid-sized Web sites.
Meta Description: [ PerlDesk is a feature packed browser based help desk software and email management application solution designed to streamline the operation of managing emails or support requests., PerlDesk is a feature packed browser based help desk software and email management application solution designed to... ]

Proverbs - A web based IT help desk which includes trouble tickets, problem history and a system FAQ.
Meta Description: [ Proverbs Web Calendar ]

ReadyDesk - Features include ASP scripting, ticketing system, automated email alerts, ticket history, auto-population of data, and online knowledge base.
Meta Description: [ Help Desk Software Customer Service Software - Offering customizable web-based help desk & support software products for customer relationship and service management. ]

Revelation Help Desk - Web based helpdesk software features call logging, tracking and escalation, time reconciliation, asset management, integrated accounting and reporting. Fully customizable with several optional modules.

RightNow Technologies - Automate online technical support, customer service, and knowledge building for Web-connected businesses and organizations.
Meta Description: [ CRM Software from RightNow Technologies. Your source for customer relationship management and CRM solutions. ]

ScorpioSoft - Virtual Help Desk is a 100% web based application that allows a company to manage their internal and external users, development(engineering) and QA team with one integrated application.
Meta Description: [ ScorpioSoft's VICO suite is a powerful, comprehensive, multi language, web based CRM, Customer Support, Project Management solution for SMBs. VICO is build on Adobe CFMX 7 platform. ]

Seeker - A multi-functional feature strong help desk, which includes queue, workload and workflow management functionality.
Meta Description: [ Helpdesk, Call Management, Task Management and Mobile Workforce Software Solutions ]

Serio - Offers helpdesk software with change management, SNMP network auditing and monitoring.
Meta Description: [ Serio software and IT service management technologies incorporate service desk software, helpdesk software, service desk software itil and CMDB ]

ServiceWare - Internet-based, knowledge-driven solutions that map to any business need in the customer-focused enterprise.
Meta Description: [ KNOVA Software - Knowledge-Empowered Customer Service and Call Center KM Software ]

Sitehelpdesk - Helpdesk software with options for software and hardware inventory management.
Meta Description: [ Help desk software solutions for web based general, ITsm or Customer support. ]

Spectrum Research - Introduces the developers of the web based Spectrum HelpDesk customer support system.
Meta Description: [ Spectrum Research, Nashville, TN, Custom software development and programming ]

SPoTS - Rapid deployment enterprise-class trouble ticket and CRM software for organizations with help desks or customer support groups.
Meta Description: [ SPoTS is a web-based help desk trouble ticket system. SPoTS is used for defect tracking, bug tracking, help desk management and customer relationship management. ]

Support-Works - Combines NPA with a call logging and problem management system. Includes e-mail integration, SLA management, automated reporting and knowledge base.
Meta Description: [ Hornbill provides help desk software solutions for service management and business process automation. ]

Support.com - Provides helpdesk software, call center operations, enterprise resource planning, and knowledge management systems.

SupportWizard - Software for Web based customer support, escalation and bug tracking.
Meta Description: [ Customer support by SupportWizard: Software for Web based customer support, escalation and bug tracking ]

Taskman Pro - Web-based enterprise authenticated work order management and helpdesk system, allowing tasks to be requested online with email based notification.
Meta Description: [ content ]

TeamShare - Develops 100% web-based customer support software solution.
Meta Description: [ Serena TeamTrack - Business IT Process Management Software - Issue Management - Application Lifecycle Software Solution. Serena TeamTrack Business IT Process Management Software Solution ]

Tenrox Incident Management - Business process management software for help desk, change management, bug tracking, issue tracking, incident management, and process tracking.

The PHP Support Desk - Features include PHP/MySQL architecture, trouble ticket management, FAQ base, and multiple support operators.
Meta Description: [ Among the other varied facilities you can now provide your users with an option of an online call center. Grouped under the category of a support system, The PHP Support Desk functions to notify the technicians upon the arisal of a problem. The PHP Support Desk is fully customizable and c... ]

ThinMind - A fully integrated web based software suite for expense reporting, issue tracking, project management, and timesheet reporting.

TicketXPert.NET - Offers a multilingual solution with MS Windows XP look and feel and Outlook navigation.

Trouble Ticket Express - Open source web based help desk system written in Perl for Unix and Windows servers.
Meta Description: [ Trouble ticket software. Free help desk solution for your web site. ]

TSC2 Help desk - A help desk offering tracking and asset management functionality.
Meta Description: [ TSC2 Help Desk Software - Your Complete IT Support Solution ]

VersaSRS - Web based, .Net helpdesk/service request software. Tracks service requests, product support issues and IT Help Desk incidents.
Meta Description: [ VersaDev.com : Help Desk, CRM, e-government and Intranet Software Solutions ]

WebTTS - Open source web-based trouble ticketing system written in Perl utilizing MySQL. Designed with the helpdesk, system admins, and network engineers in mind.

WonderDesk - Organize and track support e-mail calls with help desk software.
Meta Description: [ WonderDesk Help Desk Software Solution. WonderDesk provides a fully automated and flexible web based help desk software. ]

World Desk Pro - Customizable help desk based upon the Microsoft .Net Framework.
Meta Description: [ Free help desk software from world desk pro - The easiest to use helpdesk software available. Reduce cost of support 30% and improve customer satisfaction. Easy setup , simple to use, windows or web-based application, reporting, email notification, wireless dispatch, dashboard technology. ]

Yudo - A free ASP based support and trouble ticket system, including instant download.
Meta Description: [ Help desk, trouble ticketing and knowledge management with Vision Desk: Altesys professional web based software for help desk. ]