Product Support is a service provided by many retailers of various products, primarily electronics, that provides the end-user with a resource for information regarding the product, and help if the product should malfunction. Product Support can be found in most manuals for products in the form of a phone number, website address, or physical location.

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L.A. Times - Technology News

Websites provide crucial links in Myanmar cyclone crisis
Sun, 11 May 2008 00:00:00 -0700
Expatriates work with volunteers inside to leak out news, often beating the mainstream media. When the cyclone hit her homeland a week ago, Mya Moeswe was frantic about her sister back in Myanmar. Thousands of miles away in Vancouver, Canada, the 38-year-old mechanical engineer sobbed as she tried over and over to get through the downed telephone lines.
A Second Life for corporate America
Sat, 10 May 2008 00:00:00 -0700
Strait-laced in the real world, workers do business as animals or blue-skinned hipsters in a parallel reality on the Web. To save money in these tough times, universities, conference planners and global firms have started holding gatherings for far-flung employees and students in the online world known as Second Life.
Odd coalition opposes Google-Yahoo ad plan
Sat, 10 May 2008 00:00:00 -0700
Internet search king Google Inc. and Yahoo Inc. have yet to agree on a deal to put some Google ads next to Yahoo search results. But their discussions have already provoked objections from an unusually diverse set of Washington players. In fact, it is safe to say that the American Corn Growers Assn. has never before joined forces with the Dominican American Business Network.
Facebook follows MySpace's lead in letting users share personal profiles with other sites
Sat, 10 May 2008 00:00:00 -0700
The popular online social hangout Facebook Inc. says it is setting up a new system that will allow its 70 million users to take their personal profiles with them as they surf other websites.
Microsoft reportedly disbands Yahoo slate
Fri, 09 May 2008 00:00:00 -0700
Since it withdrew its bid, the software giant has said it would not launch a proxy fight. Google presses on with an ad-search deal. Microsoft Corp. continued to distance itself from Yahoo Corp. on Thursday, telling the people it had lined up to nominate to the board as part of a prospective hostile takeover battle that their services were no longer needed, according to a person familiar with the conversations.
Facebook's statement on its new safety agreement
Thu, 08 May 2008 11:12:00 -0700
What has Facebook agreed to as part of this document?

Googling Google

Google accepting donations to aid Myanmar relief efforts
Garett Rogers Sun, 11 May 2008 16:14:15 -0000
After the devastating typhoon that struck Myanmar, their government is being extremely difficult by not letting the world help. This nightmare will hopefully end soon — but in the mean time, Google has started accepting donations for Unicef and Direct Relief International on this special page to help the victims. Google has said they will [...]
Gmail can be used as “Spam Bazooka”
Garett Rogers Fri, 09 May 2008 14:46:29 -0000
INSERT, the Information Security Research Team, has sucessfully created a proof of concept exploiting the “trust hierarchy” that exists between mail service providers. Taking advantage of the way Gmail forwards messages, the team was able to send 4000 messages in a short period of time from a single account without any countermeasures taken by [...]
Google offers enterprise web security
Garett Rogers Thu, 08 May 2008 16:53:04 -0000
Postini, a company acquired by Google, is now offering enterprise web security. All traffic is routed through Google, and they take care of making sure traffic meets your corporate policies. The interesting part of all this though is how it secures computers, even when they aren’t in the office. According to the Google Enterprise [...]
Google Reader lets users do micro-blogging
Garett Rogers Tue, 06 May 2008 14:55:48 -0000
Ok, Twitter and Google Reader aren’t exactly apples to apples, but the new “Notes” feature in Google Reader feels a lot like posting status updates in Twitter. When you type a note, it’s automatically shared with all your friends unless you unshare, and it appears almost as a real article in the reading list [...]
Has Google mastered time travel?
Garett Rogers Tue, 06 May 2008 00:13:40 -0000
It appears that Google has mastered time travel — either that, or the privacy policy for Google Desktop in the UK doesn’t take effect until later this year. Of course, it could just be a mistake, but i doubt it. [Thanks Denny]
Microsoft withdrawals bid for Yahoo, Google wins
Garett Rogers Sun, 04 May 2008 15:13:16 -0000
In a press release from Microsoft yesterday, Steve Ballmer said that it officially withdrawals it’s bid for the acquisition of Yahoo, and cites the deal with Google as the main contributing factor for his decision. “In our view, such an arrangement with [Google] would make an acquisition of Yahoo! undesirable to us for a number of [...]

Computer Companies - Google News

May 12, 1941: Fog of War Shrouds Computer Advance - Wired News
Mon, 12 May 2008 01:00:37 -0000
May 12, 1941: Fog of War Shrouds Computer AdvanceWired News - 2 hours agoYears later, Zuse was generously funded by Siemens and some other German companies when he rebuilt his Z1 computer as part of a retro computing project. ...
Indian IT firms eye emerging markets as US slows - Reuters India
Mon, 12 May 2008 02:39:20 -0000
Indian IT firms eye emerging markets as US slowsReuters India, India - 59 minutes ago... which contributes more than half these companies' sales, lurches towards recession in the wake of the subprime crisis, companies such as Satyam Computer ...Hamish McRae: China races for growth, India muddles through. But ... Independentall 17 news articles
FBI raids own offices in fake hardware sting - NEWS.com.au
Mon, 12 May 2008 01:20:34 -0000
NEWS.com.auFBI raids own offices in fake hardware stingNEWS.com.au, Australia - 2 hours agoOne official, who spoke on condition of anonymity, said the components discovered were not believed to have made government computer systems more vulnerable ...FBI Investigates Counterfeit Chinese Computer Parts dBTechnoFBI probe nets counterfeit Chinese networking parts CNET News.comFBI worried as DoD sold counterfeit networking gear Computerworld AustraliaNew York Times - United Press Internationalall 55 news articles

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